Comment Moderation: Everything you need to know

Updated over a month ago

To moderate comments on Vuukle, you should first turn on the moderation of comments in the Vuukle admin dashboard.

After that, on the main page choose a site that you want to moderate comments for, and select Moderation from the menu.

Using options, filters you can manipulate with various options of your comments. When your comments are listed, you can choose which comment to approve or reject, block specific commenters, tag or edit comments.

You can search your comments using different criteria and export your comments to the .xlsx file.

Step by step instructions with screenshots – moderate comments on Vuukle

1. On the main page, choose the site where you want to moderate comments and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. In the “25 items” section, you can choose how many comments to show on the page.

3. You can choose a category of comments you want to view by clicking on the corresponding button - Pending/Approved/Rejected/Flagged. You can filter your article list by tags or filter by clicking on the “Search by” button and choose the category you needed - Article ID, Title, Email, Moderator Email, Comment, Name, Toxicity score, Spam score, Device, Operating System, Browser, Country, Contains links.

4. Under each comment, you have options that allow you to go to the article where the comment is written, reply on a comment or forward the comment using your mail client or edit a comment

5. You can search comments by clicking on the “Search by” button. Then choose the category you needed. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

6. Clicking on the arrow beside commenters’ name and email address, you can either block the IP address or email address of that commenter or whitelist the user’s email

7. You can export your comments in .xlsx by clicking on the “Export to Excel” button.

8. Clicking on the Select date range field you can choose how old comments should be

To approve or reject comments, go to the home page of your admin dashboard, choose the site you wish to moderate comments on, and choose Moderation. Select Pending comments. Click on the “Approve” or “Reject” button on the bottom right side of each comment. You can also mark few or all comments using checkboxes and click on the”Approve All” or “Reject all” button that will show on top of listed comments.

Step by step instructions with screenshots – approve or reject comments

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Select Pending comments and click on the “Approve” or “Reject” button on the bottom right side of the comment.

3. You can also mark few or all comments using checkboxes and click on the “Approve All” or “Reject all” button that is on the right side at the top of listed comments.

Step by step instructions with screenshots – approved comments

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Click on the “Approved” button

Step by step instructions with screenshots – Check pending comments

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

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2. Click on the “Pending” button

Step by step instructions with screenshots – check rejected comments

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Click on the “Rejected” button

Step by step instruction with screenshots – edit comments

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Click on the category of the comment that you want to view - Pending/Approved/Rejected/Flagged. Click on the “Edit” button under the chosen comment to edit the comment. After you add a text, click on the “Save” button

Step by step instructions with screenshots - filter comments by category or tags

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Click on the category of the comment that you want to view - Pending/Approved/Rejected/Flagged. Under the category name select a tag from the drop-down list.

When moderating comments, if you want to search by article ID, on the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page.

You can search comments by clicking on the “Search by” button. Then choose the category you needed. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

Choose Article ID, type your query in the search bar, and click on the “Enter” button on your keyboard.

Step by step instructions with screenshots – Comments search by article ID

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. To search a comment by “Article Id” click on the “Search by” button. Then choose “Article Id”. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

When moderating comments, if you want to search by commenter’s email, go to the home page of Vuukle dashboard, select site, and click on Moderation. You can search comments by clicking on the “Search by” button. Then choose the category you needed. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

Choose email, type your query in the search bar, and click on the “Enter” button on your keyboard.

Step by step instructions with screenshots – Comments search by commenters email

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. To search a comment by “Email” click on the “Search by” button. Then choose “Email”. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

When moderating comments, if you want to search by comment text, go to the home page of the Vuukle dashboard, select site, and click on Moderation. Click on the “Search by” button. Then choose the “Comments”. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

Step by step instructions with screenshots – search by comment text

1. On the home page of your admin dashboard, select the site you wish to moderate comments on and choose Moderation. You can also move to the “Moderation” page through the Top Navigation Bar. Just click on the “Moderation” button at the top of the page

2. Click on the “Search by” button. Then choose the “Comments”. After that fill with data in the “Search” field and click on the “Enter” button on your keyboard.

To search with another filter, follow the steps described earlier, just change on the filter you want in the “Search” drop-down